Trade-in

Frequently Asked Questions

 

What items can be handed over during the Trade-in campaign?

You can exchange iPhones within Apple trade-in and any smartphone within Samsung trade-in campaign.

What is the evaluation process and how much time does it take?

To determine the cost of the goods, the device is rated, the condition of the device and the average cost on the market are taken into account. The evaluation process takes about 10 minutes.

Is it possible to get 1 discounted product instead of several handed over devices?

You can get only 1 discounted product for 1 handed over device.

Is it possible to get money for the device without buying a new product?

No, the discount cannot be redeemed.

If the evaluation exceeds the value of the new product, can the difference be refunded?

No, the remaining amount is non-refundable

Is it possible to hand in a used item? What  are the requirements in this case?

The goods must belong to the client by right of ownership and are not in dispute, under arrest, pledge, etc. The device should not be linked to accounts and locked with passwords. The status of the display (device) allows you to diagnose all its functions.

Is smartphone box and accessories needed to participate in Trade-in?

The presence of a factory box and a charger with a cable (USB) increase the amount of the evaluation. But their presence is not required


Public Offer Agreement (Offer)